I am just a t the end stages of the recruitment process to join the LAS as a Trainee Emergency Medical Dispatcher, so all naive and excited (AND NERVOUS!).

Have really enjoyed your blog!

Hope you keep posting

Hats off to you for you patience!! That's very good effort from you. I think that people should never give up things, rather than they can achieve it and then think "Was this so Easy to do?". I do live life with this saying "Never Give up" since the task might have taken up by some one and he too had passed it then why cant i? So things are very natural and we have to do it in a natural way rather than Unnatural way!!!

People call for so many reasons, from Heart Attack to a Splinter, and the all of the questions we ask have a purpose, would you rather answer a few tedious but important questions, or skip them and miss an important symptoms that you may not deem to be important, then become critically ill later?

You have to answer them a few times, the HA asks them all day but its for the patients safety, so we probably get as sick of it as some patients do but at the end of the day patient safety comes first.

We get call after call bleeping in to our ear, thousands of calls come in to NHSD a day for so many different reasons, yet people insist on being rude and slating the service, if you don't like the service don't use it.

At NHSD we save lives, and thats enough to make us happy about our jobs, and to go home with a smile at the end of the shift, so no amount of abuse will get me down, and it is lovely when we get compliments!!!